How we use your data
Read this to understand how Plumbing Contractors London uses, stores and protects your information, in line with UK GDPR and the Data Protection Act 2018.
Effective from: 15 October 2026.
Who we are and how to contact us
This website, plumbingcontractors.co.uk, belongs to Web Designer Limited (company number 15002899, registered in England & Wales; registered office: 119a Flat 2 Uxbridge Road, London W7 3ST), which trades as Plumbing Contractors London. As data controller, Web Designer Limited is responsible for your information. To raise a privacy matter, use the enquiry form with the word “privacy”, or write to 119a Flat 2 Uxbridge Road, London W7 3ST (our registered office).
The information we hold
We collect only two kinds of information. The first is what you give us in the enquiry form: your name, email address, postcode, the work you need, any notes and your consent. The second is technical information, such as IP address and browser data, which our hosting provider uses to run and protect the site. Do not use the form for special category data such as medical details.
Purposes and lawful bases
Your information is used to answer you, to set up a visit or quotation, and, where relevant, to introduce your job to an independent tradesperson, who receives only the details needed to contact you about it. The lawful bases under UK GDPR are steps taken at your request before a contract (Article 6(1)(b)) and our legitimate interest in handling enquiries and operating our business (Article 6(1)(f)). No marketing, and no sale of your data.
Who else sees your data
We share personal data with a small number of recipients: FormSubmit (formsubmit.co), which forwards enquiries to us as our processor and may process them outside the UK under the safeguards UK law requires; Cloudflare, which hosts this site; the independent tradesperson quoting for your job; and anyone we must share it with by law.
Cookies and tracking
We have chosen not to use analytics, advertising or tracking cookies on plumbingcontractors.co.uk.
How long we keep it
Enquiries are deleted no later than 2 years after we last heard from you, unless a legal obligation means we must hold them for longer.
Your data protection rights
You can ask to access your personal data, have it corrected or erased, restrict or object to its use, and receive it in a portable format. Contact us as described above and we will respond within one month.
Complaints
Please give us the chance to put things right first. You also have the right to complain to the UK regulator, the Information Commissioner’s Office: ico.org.uk/make-a-complaint.
Updates
We may update this policy from time to time. The latest version is always on this page.